DSLA Protocol was created by Stacktical to address the issues associated with SLA. At times the agreements get violated — the networks operate with longer delays, the connection isn’t that stable, and the support is not available in time. All these problems cause the losses on the clients’ side. DSLA Protocol is aimed at offsetting the damages of the DeFi platforms users while incentivizing the recovery of the network’s normal performance. This goal is achieved via the automated decentralized framework. DSLA Protocol is supposed to be an alternative to SLA contracts as we know them today.